Privacy Policy

1. Who We Are

AI Hub Malaysia is operated by AITG Sdn Bhd (202601016521 / 1678618-W), a company incorporated in Malaysia and based in Penang. When this policy refers to "we", "us", or "our", it means AITG Sdn Bhd.

For privacy enquiries, contact us at [email protected].

2. Information We Collect

We collect information you voluntarily provide, including:

• Name and email address when you join our community or contact us
• Messages or enquiries you send via our contact form
• Community platform data (Discord, Telegram) governed by those platforms' own policies

We also collect standard web analytics data such as page views and referrer information through privacy-respecting analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide community support
• Send updates about AI Hub Malaysia events, news, and community announcements
• Improve our website and community offerings

We will never sell your personal data to third parties, and we will not use it for purposes unrelated to AI Hub Malaysia without your explicit consent.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. You may request deletion of your data at any time by contacting us.

5. Third-Party Services

Our website and community may use third-party services including Discord, Telegram, and email delivery providers. Each of these services has its own privacy policy and data practices, which we encourage you to review.

6. Cookies

This website may use minimal cookies for session management and analytics. We do not use advertising or tracking cookies. You can disable cookies in your browser settings at any time.

7. Your Rights

Under applicable Malaysian law and where relevant, GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications at any time

To exercise any of these rights, email us at [email protected].

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact

AITG Sdn Bhd · 202601016521 (1678618-W)
Penang, Malaysia
[email protected]